Getting pampered at John Lewis with La Prairie

Did you know that there’s a beauty treatment room at John Lewis in Cardiff? I had no idea! It’s tucked away behind the perfume department and is available for all of the store’s beauty counters to use. 

At the moment it’s been taken over by La Prairie, the luxury skincare brand from Switzerland, who’re currently offering free facials to anyone who buys one (or more!) of their products. 

La Prairie at John Lewis, Cardiff

La Prairie has been stocked in John Lewis, Cardiff since May, but you’d be forgiven for not realising as it’s tucked away right at the back of the beauty department. 

I met Kate, La Prairie’s beauty therapist, at the counter and she took me over to the beauty room where she asked me about my skincare regime and what I would like to improve about my skin.

With the weather turning colder, I’ve definitely noticed by skin looks a little dull, so Kate recommended using the ‘White Caviar‘ products during my facial, which are supposed to firm and brighten. 

How luxurious do these products look?!?

The facial was wonderful, a full cleanse, exfoliate, mask, tone and moisturise, with a lovely hand, neck and arm massage thrown in too. Bliss. The treatment lasted just under an hour and I left feeling very relaxed with ultra-glowy skin. 

Kate very kindly gave me a few samples of the White Caviar range to take away. I’ve been using it for a few days and I must say my skin feels amazing. However, with the creams and serums retailing between £180-£320, this is definitely a luxury brand and not one I could personally afford for everyday use! 

As well as the facial, La Prairie are also offering a free gift of cellular power charge night and cellular power infusion with purchase. I’m saving mine for the Christmas party season, when my skin is bound to be in need of a boost. 

I was invited for a free facial at La Prairie, John Lewis. However, this is an honest review. 

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Getting in my comfort zone at Mecure Holland House

Last week I had the best facial of my life. My skin was glowing for days! I was invited to try the new Comfort Zone treatments at the Spa at Mecure Holland House Hotel on Newport Road. 

Comfort Zone is a European brand and Holland House is the first place in Cardiff to offer their treatments and products. 

The brand promises a ‘complete system of care for the skin, body and soul’. The lady from Comfort Zone analysed my skin  while telling me about the brand’s scientific approach to skincare. They even have a neurologist studying the way changes in our brains are evidenced on the skin – intelligent stuff! Of course, I watch a lot of Greys Anatomy so I knew *exactly* what she meant……ha ha.

The brand also promotes healthy and sustainable lifestyles; for example using natural products on the skin, eating healthily and exercising. A very holistic approach to skincare. 

So after a glass of Prosecco (whoops there goes the healthy eating part) and skin analysis (apparently I’m more wrinkly on the left side my face than the right, possibly because I sleep on my left side) it was on to the treatments.


We started off with a Himalayan Salt Massage (55mins £60). I lay face down on the (heated) bed, and the wonderful therapist, Liga, started off massaging me with warm Himalayan salt stones, before exfoliating me with a salt scrub. This does not sound relaxing, but it really was. I nodded off, which I’m told is the ultimate compliment to a beauty therapist (!).

Liga then wrapped me in a cocoon of blankets where I was left to relax while the oils sunk in, before all the salt was buffed off.

The salt scrub is said to completely detoxify the body and while I’m not sure whether it did that, my skin felt lovely and soft for days afterwards, especially on my back. I kept thinking that this would be a perfect pre-holiday or pre-event treatment to get your skin looking fab. 

Next it was on to the Comfort Zone Skin Regimen facial (30 minutes £45) Here comes the science; ‘Supreme Nutricosmeceutical System targets primary causes of accelerated cellular ageing reflected in the skin – inflammation, glycation, oxidation and methylation.’ Got it? What you need to know is that it promises an intensive anti-aging treatment with visible results in just half the time of a traditional facial.

The facial starts in the usual way with cleansing, toning etc. Then Liga applied an acid peel to my face (I kept thinking of that scene in Sex and the City when Samantha has a chemical peel, luckily it was nothing like that), my skin was tingling like mad, I could really feel it doing something.

The treatment also used the Kabat massage technique which involved moving my arms around in certain ways and at one point being told to push my hand against Liga’s hand. It was supposed to align my mind and body but felt a little strange – like doing a bit of yoga mid-facial. Not necessarily a bad thing, just different.

I love facials but often come out feeling a bit disappointed that you can’t see visible results, apart from slightly oily skin. Not this time!  

I hate taking selfies but how amazing does my skin look?!? I had no makeup on in this pic, apart from a bit of staining on my lips from the red lippy I had been wearing earlier. 

Holland House would never have been my first port of call when looking for a city centre spa. But with 13 lovely-sized treatment rooms and the most gorgeous relaxation area – I’ve been missing out. 


After our treatments we were treated to wine tasting, canapés and an evening meal in the newly refurbished upstairs bar and restaurant. It’s been well done out, creating a modern, relaxed space – a far cry from how it looked before and perfect for people watching over Newport Road. 

The Comfort Zone treatments will be available mid-May. I’ll definitely be going back! 

I was invited to try the new treatments at Mecure Holland House for free, in return for an honest review.